Effective training and onboarding support at Oowee

Empowering Oowee's teams through outstanding support

Our structured training and onboarding approach ensured the Oowee’s teams felt confident and comfortable using the new system. With patient and well-paced sessions, every team member gained a thorough understanding of the system without feeling rushed.

Thanks to our responsive support, the rollout was also smooth, efficient and free from significant challenges. By prioritising the company’s specific needs and preferences, we delivered a tailored solution that empowered the team and ensured a successful transition.

Confident team
The Oowee team felt comfortable and confident using the new system post-training.
Effective training
The well-paced sessions ensured all Oowee team members understood the system thoroughly.
Smooth rollout
The software was implemented efficiently without any significant challenges.
Ongoing support
Kitchen CUT provided responsive support throughout the training and onboarding.
Needs met
The training and onboarding considered the specific needs and preferences of Oowee.

Overcoming transition challenges

Oowee, a growing business in the hospitality industry, transitioned to Kichen CUT to enhance its F&B operations. However, for a smooth transition, one of its primary hurdles was the need for a structured and systematic training approach to help its teams understand and adapt to the new system effectively. Ensuring the team felt confident and comfortable during the transition was also crucial, as they needed to trust their ability to navigate and utilise the system efficiently. Additionally, addressing queries and providing clarity throughout the training process was vital to minimise confusion and ensure a smooth learning experience.

Managing the onboarding process without disruptions presented another significant challenge, as it required careful coordination and execution to avoid any impact on day-to-day operations. These challenges underscored the need for a professional, organised and supportive training solution to ensure a seamless transition.

Bespoke training for seamless software transition

To address Oowee’s challenges, Kitchen CUT implemented a comprehensive and tailored solution to ensure a successful transition to the new system. Professional training sessions were delivered in a structured manner, specifically designed to meet the unique needs of the team. These sessions were clear, interactive and conducted at a comfortable pace, allowing team members the opportunity to ask questions and gain a thorough understanding of the system. The training emphasised 100% satisfaction, ensuring all participants felt confident and fully prepared.

Kitchen CUT delivered clear and easy-to-understand training while ensuring we felt comfortable asking questions for further clarity throughout the sessions. The sessions went at our own pace, and we never felt anything was rushed or disregarded; our trainer was very patient with us which was hugely appreciated as taking on new systems can sometimes feel a little daunting.

Charlie Watson, Business Owner, Oowee

Comprehensive onboarding support for a smooth implementation

Kitchen CUT also managed the onboarding process efficiently, taking complete control to streamline coordination between Oowee, suppliers and Aloha. Regular updates were provided to stakeholders throughout the process, ensuring transparency and alignment at every stage. This holistic approach ensured a seamless and effective implementation of the new system.

Kitchen CUT took full control of the onboarding process and supported us throughout. We definitely felt as though our needs as a company were listened to, understood and taken into full consideration from the start.

We were given regular updates and Kitchen CUT ensured that all parties; Oowee, our suppliers and our Aloha, were kept on the same page which ensured a smooth and efficient rollout.

Charlie Watson, Business Owner, Oowee